Frequently Asked Questions
Delivery, Pickup & Shipping
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Do you deliver charcuterie boards in Los Angeles?
Yes, we offer charcuterie board delivery in Los Angeles. Whether you need it for a special event, corporate meeting, or just to treat yourself, our beautifully curated boards can be delivered right to your door. Delivery is available between 8 a.m. and 7 p.m.
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Do you offer pick up of charcuterie boards in Los Angeles?
Yes, we offer pickup of charcuterie boards in Los Angeles. Pickup time is available between 10 a.m. and 12 p.m., and customers need to place their order ahead of time to ensure availability.
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Can I get my charcuterie platter delivered earlier than 12 p.m.?
Yes. Please call us or enter order notes if you need an earlier delivery than the first available time shown on the website.
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How far out do I need to place my order?
In most cases, we accept same-day rush deliveries in Los Angeles when orders are placed before 1 p.m. We cannot guarantee an exact delivery timeframe due to traffic and orders already in queue. Please call or text us to confirm a narrower delivery window.
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Do you ship nationwide?
Yes, we offer nationwide shipping to bring our Luxe Bites charcuterie and specialty products right to your door. Delivery times may vary by location, and we take great care to ensure your order arrives fresh and beautifully packaged.
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When are the boxes best consumed by?
We recommend enjoying your charcuterie board right away or within the same day. Please refrigerate until you are ready to enjoy your charcuterie delivery.
Product Questions & Customization
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Can I customize my charcuterie board?
Yes. We can accommodate dietary restrictions such as gluten-free, vegan, vegetarian, nut-free, non-pork, and dairy-free options. Please select the appropriate option at checkout and add any specific order notes.
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How many people do your charcuterie boards feed?
Because appetites vary, we share all box and platter dimensions in each product description under the product image.
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Do you have any options for vegans?
Yes. We proudly create vegan charcuterie and dessert boards in Los Angeles. Our market-fresh crudite platters are also available with vegan dips.
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Can I include a personal note?
Yes. Please add a message card option in checkout to include a handwritten note with your gift delivery. We also offer add-ons for toppers including birthdays, anniversaries, baby and bridal showers, appreciation, and more.
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Do you offer birthday charcuterie boards?
Yes. We offer birthday charcuterie boards and birthday cheese boards with festive touches and premium ingredients, plus birthday charcuterie board delivery for convenient gifting and celebrations.
Catering & Events
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Do you cater for corporate events in Los Angeles?
Yes. We offer charcuterie platters, cone and cup displays, and grazing tables for corporate events in Los Angeles. We also support custom branding with logo stickers and ribbons. Contact sales@luxebitesla.com or call 323-447-6382 to plan your event.
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Do you do grazing tables for weddings, baby showers, and birthdays in Los Angeles?
Yes. Our grazing tables are available for events of 15 guests and up. Email sales@luxebitesla.com or call 323-447-6382 to customize your setup.
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Do you offer catering services in Los Angeles, and where can I get prices?
Yes, we offer a variety of Los Angeles catering services, including small-party, sandwich, and dessert catering options. For pricing, email sales@luxebitesla.com or call 323-447-6382 and request our catering menu.
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Do you provide catering fulfillment services?
Yes. Luxe Bites supports events in Los Angeles and Orange County with planning, production-aligned catering execution, and food fulfillment services. Our licensed kitchen and event-focused team can support experiential campaigns, productions, and large event programs.
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Do you offer Arabic sweets for dessert catering?
Yes. We can customize dessert tables with Arabic sweets including baklava, maamoul, and more for weddings, corporate gatherings, and celebrations.
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Do you offer crudite platters for catering?
Yes. We offer both crudites snack trays and full crudite platters with fresh vegetables and dips for events and catered gatherings.
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Do you provide canapes for events?
Yes. We provide customizable canapes for cocktail parties, weddings, and corporate events. Contact sales@luxebitesla.com for menu options and planning support.
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Do you offer custom branding for your products?
Yes. We offer custom stickers, custom ribbons, and theme/color customization for product launches, client appreciation, and holiday gifting. Contact sales@luxebitesla.com or call 323-447-6382 to discuss options.
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Where can I learn more or ask questions?
If you have questions about eligibility, verification, or applying discounts to a specific order, contact our team through our website contact form.
Community Hero Discount
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Who qualifies for the Luxe Bites Community Hero Discount?
Our Community Hero Discount is available to verified professionals including first responders, healthcare workers, active duty military members, veterans, and military families. This includes police officers, firefighters, EMTs, paramedics, nurses, doctors, medical staff, and other emergency service professionals.
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Do you offer a healthcare worker discount?
Yes. Healthcare professionals including nurses, physicians, hospital staff, and medical responders are eligible for our discount program once verified.
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Do you offer a military or veterans discount?
Yes. Luxe Bites offers discounts for active duty military members, veterans, reservists, National Guard members, and eligible military families.
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Does Luxe Bites offer discounts for other essential workers?
At this time, our program focuses on first responders, healthcare professionals, and military members. We may expand eligibility in the future based on community demand.
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What discount does Luxe Bites offer for first responders and military members?
Luxe Bites proudly offers an exclusive discount to eligible Community Heroes as a thank you for their service. Discount amounts may vary by promotion and season and will be clearly displayed at checkout once verification is completed.
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How do I verify my status to receive the discount?
We use a secure third-party verification system that confirms eligibility instantly. Customers simply verify their status at checkout using their professional or service credentials. No documents are stored by Luxe Bites.
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Can I combine this discount with other promotions?
The Community Hero Discount cannot be combined with other promo codes or sitewide discounts unless stated otherwise.
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Can the discount be used for catering orders?
The Community Hero Discount can be applied to eligible catering orders, charcuterie boards, dessert platters, and select services. Large-scale or custom events may require manual approval.
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Is there a limit on how often I can use the discount?
Eligible customers may use the discount multiple times, provided verification is successful each time and the promotion remains active.
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Why does Luxe Bites offer these discounts?
Luxe Bites believes in supporting the people who serve and protect our communities every day. This program is our way of giving back and showing appreciation through thoughtfully prepared food for life’s moments.
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